Shipping Policy

At [Your Store Name], we are committed to delivering our ground coffee products safely and efficiently to customers across the United Kingdom. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

We currently only ship within the United Kingdom and do not offer international shipping at this time. Orders can be delivered to addresses in England, Scotland, Wales, and Northern Ireland. Any orders placed with delivery addresses outside the UK may be cancelled and refunded.

Orders are typically processed within 1 to 3 working days after payment has been successfully received. Once your order has been dispatched, you will receive a confirmation email containing delivery information and tracking details where available. Processing times may be longer during busy periods, public holidays, promotional events, or due to circumstances beyond our control.

Delivery times may vary depending on your location and the courier service used. Most UK deliveries are expected to arrive within 2 to 5 working days after dispatch. While we aim to meet estimated delivery times, delays may occasionally occur due to weather conditions, courier issues, high demand, or other unforeseen circumstances. Delivery dates provided on our website are estimates only and are not guaranteed.

Shipping costs are calculated during checkout and displayed before payment is completed. From time to time, we may offer free shipping promotions or discounted delivery rates. Any such offers will be clearly stated on our website and may be subject to minimum order values or limited-time conditions.

Customers are responsible for providing accurate shipping and contact information at the time of purchase. We are not responsible for failed deliveries, delays, or additional costs caused by incorrect or incomplete delivery details. If a parcel is returned to us because of an incorrect address or unsuccessful delivery attempts, additional shipping fees may apply before the order can be resent.

Once an order has been delivered to the address provided during checkout, responsibility for the products passes to the customer. If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible with your order number and relevant details so we can investigate and resolve the issue promptly.

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be published on this page and will take effect immediately upon posting.

If you have any questions regarding shipping or delivery, please contact us at [[email protected]], and we will be happy to assist you.